FAQs
- Who is Golden Peak Media?
- How to apply a coupon code to my order.
- What is your privacy policy?
- How do I contact Customer Service?
- Will state sales tax or GST be charged?
- Do you sell gift cards?
How to navigate my account
- How do I cancel a video subscription?
- Gift Card Codes
- How do I sign in/login?
- How do I create an account?
- How do I update my email address and password?
- How do I updating my mailing address on file?
Refunds/Returns
Course & Workshops
Help with order
- Download Freezes/Buffers
- Subscription Cancellation Forms
- What if my order did not arrive?
- An item is missing from my shipment, what do I do?
- What is the status of my order?
- How do I change/cancel my order?