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  1. Peak Media Properties
  2. General Questions

General Questions

Course & Workshops

  • How our Course/Workshops work
  • How to access or download course materials

Refunds/Returns

  • What is your refund and return policy?
  • What if I purchased the same item twice?

Help with order

  • Subscription Cancellation Forms
  • What if my order did not arrive?
  • What is the status of my order?
  • An item is missing from my shipment, what do I do?
  • How do I change/cancel my order?
  • How long will it take for my purchase to download?
See all 7 articles

FAQs

  • What is your privacy policy?
  • How do I contact Customer Service?
  • Will state sales tax or GST be charged?
  • Do you sell gift cards?
  • What are coupon codes and how do I receive them?
  • Do you offer Closed Captioning?
See all 15 articles

How to navigate my account

  • How do I cancel a video subscription?
  • Gift Card Codes
  • How do I sign in/login?
  • How do I create an account?
  • How do I update my email address and password?
  • How do I updating my mailing address on file?
See all 8 articles
Peak Media Properties