You can cancel the recurring charges for your Interweave+ Membership at any time. To cancel with a refund you will need to notify customer service via email within 7 days of the purchase/renewal date. Click here to see our Refund Policy.
Here is how to cancel the upcoming auto renewals on your Interweave+ Membership:
1. Go to https://www.interweave.com/my-account/
2. Login with your email/username and password
3. Click on 'Your Name' in the upper right In the upper right and select Account Settings
* For mobile devices click on the menu icon, and click on My Account
4. In the left hand menu select My Subscriptions
5. From the Actions section click on Cancel.
6. This will only cancel the upcoming auto renewals, to receive a refund you will need to contact customer service. Your status will now show as Pending Cancellation, and state your end date. You can reactivate the auto renews up to the end date of your Membership.
If you have any further questions please contact our Customer Service Here.