Help with order
- Download Freezes/Buffers
- Subscription Cancellation Forms
- What if my order did not arrive?
- An item is missing from my shipment, what do I do?
- What is the status of my order?
- How do I change/cancel my order?
- How do I access/download PDFs on my iPad?
- How long will it take for my purchase to download?
Course & Workshops
How to navigate my account
- How do I cancel a video subscription?
- Gift Card Codes
- How do I sign in/login?
- How do I create an account?
- How do I update my email address and password?
- How do I updating my mailing address on file?
- How do I update my credit or debit card on file?
- How do I unsubscribe from your email newsletters?