For digital products like eBooks, digital magazines, streaming videos, etc.: Because of the digital nature of downloadable and streaming products, these items are not generally eligible for refund. If you have a defective file or duplicated order, please reach out: We will do everything we can to resolve these types of situations.
If you need to request a refund, please contact us via email (firstname.lastname@example.org) or chat (click the Help button in the lower right corner). We are always happy to help!
For magazine subscriptions: All cancellations and refunds for subscriptions must be made within 14 days of the original charge. No partial or pro-rated refunds can be given on subscriptions.
For magazine single print issue purchase : Our customers have 30 days from the time of purchase to report a damaged or missing item in order to be considered for a return, replacement or refund. Please call 1-866-805-1580 or email email@example.com for assistance