Before clearing your cache or cookies, please close all store windows or tabs. Here are links for instructions on how to delete cookies, your history and cache on a variety of browsers:
Google Chrome:
https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Mozilla Firefox:
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari:
https://support.apple.com/en-us/HT201265
Microsoft has stopped supporting Edge and Internet Explorer in late 2019. Please consider using Chrome, Firefox, or Safari.
Internet Explorer instructions:
Clear cache and cookies on Internet Explorer
- Close store pages or tabs
- Click on Tools menu item in upper right or on the menu bar.
- Click on Internet Options.
- Look for Browsing History section of the General tab.
- Click on the Delete button.
- Check only the top three check boxes - Preserve Favorites Website Data, Temporary Internet Files. and Website files, and Cookies and website data.
- Click on the Delete button at the bottom.
- When it’s done, you’ll get a message saying it has finished.
- Click the OK button on the Internet Options window.
- Click the X on the right side to close the yellow and white warning box.